Mobile / Casino
These terms set out how your 94bet account works — what we expect from you, what you can expect from us, and how transactions through bKash, Rocket, and Bank Transfer are handled. Access to and use of this platform depends on your local law and eligible region.
By opening and using a 94bet account, you confirm that you have read, understood, and accepted these terms in full. They apply to every action taken under your account — placing a wager, submitting a deposit via bKash, initiating a withdrawal through Rocket, or requesting a Bank Transfer. We reserve the right to update these terms when our operating conditions change. When that happens, the revised version takes effect from the date it is published on this page. It is your responsibility to check this page periodically. If you continue to use the account after an update, that counts as acceptance of the new version. These terms do not override local law. Where your jurisdiction places restrictions on certain account activities, those local rules apply first. We do not make any claim that access to 94bet is lawful in every location — eligibility is determined by your own local law and the eligible regions we serve. If you have a question about whether these terms apply to your specific situation, reach out to our support team before proceeding.
Not every aspect of using this platform falls under one single document. These terms cover your registered account, your transaction history, and the content served through the 94bet lobby. Third-party services — including payment processors that handle bKash or Rocket transfers — operate under their own separate terms. Understanding the boundary matters when you raise a question or dispute.
Your login credentials, account registration details, and session activity are all governed by these terms. You are responsible for keeping your account secure and for any activity that occurs under your credentials.
Deposits and withdrawals processed through bKash, Rocket, or Bank Transfer are subject to the transaction rules in these terms. The limits, verification steps, and record-keeping obligations shown in your account dashboard all fall within this scope.
The lobby, game catalogue, odds displayed in the sportsbook, and any notices published on this site are covered here. We control what appears on our pages; content accuracy and availability is our responsibility within these terms.
Payment gateways, game studios such as Microgaming, Habanero, PG Soft, and PlayStar, and any external links operate under their own agreements. Our terms do not extend to those third parties, and we cannot accept liability for their conduct.
These terms are not one-directional. You have specific actions available to you at any point during your time with 94bet. Your transaction history is visible inside your signed-in account area — every bKash deposit, Rocket withdrawal, and Bank Transfer request is logged there with a timestamp and status. If a transaction record looks incorrect, you can raise it directly with our support team and ask for a review. Similarly, if your account registration details need to be updated — a change of mobile number linked to your bKash wallet, for example — you can submit a correction request through the support channel. You also have the right to ask for a copy of the terms that applied at the time of a specific transaction, and we will provide the version that was current on that date. Where we make a material change to these terms, you may choose to close your account rather than accept the new version; any remaining balance at that point will be processed according to the withdrawal procedure in your account.
Log in and open the transaction history section. Every deposit and withdrawal — whether via bKash, Rocket, or Bank Transfer — appears there with its status and date.
If your registered mobile number or payment wallet details have changed, contact support with your account ID and the correction needed. We will verify and update the record.
If a specific clause is unclear or you need to know how a rule applies to your account, send the question to our support team citing the section in question. We will respond with a plain-language explanation.
If you do not accept an updated version of these terms, you may close your account. Submit the request through support; any balance will be settled through your registered withdrawal method.
If a clause in these terms raises a question you cannot resolve by reading this page, our support team is the right place to take it. Use the route that fits your situation — live chat for quick account questions, email for anything that needs a written record, and the on-site help section for common policy queries. We do not publish support hours or response-time commitments here because those details are maintained on the contact page and may change; check there for the current information.
Open the chat widget from any page in your signed-in account. Use this for straightforward terms questions tied to a specific transaction or account action — describe what happened and the support agent can pull the relevant record.
For disputes, correction requests, or any matter where you need a written response, email support creates a traceable thread. Include your account ID, the transaction reference if relevant, and the specific clause or issue you are raising.
The on-site help section covers the most common policy questions — account scope, transaction rules, and what happens when terms change. Check it before contacting support; many answers are already there and will save you time.
We handle your account data and transaction records according to these terms and our published privacy policy. Cookies used on this site are covered in the cookie notice linked from the footer. Account security is your shared responsibility — we maintain server-side protections, and you are expected to keep your login credentials private. If you believe your account has been accessed without your permission, contact support immediately so we can review the session log and act on the finding. Retention of transaction data follows the periods set out in our privacy policy; we do not delete records simply because an account is closed, as we are required to retain them for the period stated. Any request to change, correct, or understand how your data is held under these terms should go through the email support route so there is a written record of the exchange.
Cookies on this site are used for session management and account navigation. The full cookie notice is in the site footer. Continuing to use the site after reading that notice counts as acceptance of the described cookie use.
Your password and any mobile wallet PIN linked to bKash or Rocket are your responsibility to protect. We will never ask for your PIN through chat or email. Report any unexpected login activity to support right away.
Transaction records, account registration data, and correspondence with our support team are retained for the period stated in our privacy policy. Closing your account does not immediately delete this data.
When these terms are updated, the revised version replaces the prior one on this page. We do not guarantee individual notification for every update, so checking this page periodically is your responsibility under these terms.
These are the questions we receive most often about how our terms work, what they cover, and what your options are if something is unclear or disputed.
Yes. Every transaction processed through your 94bet account — including bKash deposits and Rocket withdrawals — falls within these terms. The payment processor also has its own terms, but for the account side of the transaction, these terms govern.
The updated version takes effect from the date it is published here. Continuing to use your account after that date means you accept the new terms. If you do not accept them, you can close your account and withdraw your remaining balance through your registered payment method.
Access depends on your local law and the eligible regions we serve. We do not confirm that access is lawful in every location. Check your local regulations before using the platform. We do not make any legal claim about availability in specific areas.
Open your transaction history in the signed-in account area to find the record. Then contact support by email or live chat with your account ID and the transaction reference. We will review the log and respond with findings.
Game content from studios such as Microgaming, Habanero, PG Soft, and PlayStar is available through our lobby. Those studios operate under their own agreements for the content they supply. Our terms cover your account and transaction layer, not the studios' internal operations.
Contact our support team by email with your account ID and the transaction date. We keep records of when terms were updated and can confirm which version applied at the time of your transaction.